Describe the issue
Tell us what happened and which warning signs are visible.
Preparing your experience
24/7 recovery line
+966 55 428 9345Satha Express service
Support for common roadside issues, with towing arranged when the vehicle cannot be safely restored to driving condition.
Service overview
Support for common roadside issues, with towing arranged when the vehicle cannot be safely restored to driving condition.
Service details
Service scope
Battery jump-start coordination
Flat-tyre and spare-wheel assistance
Basic roadside problem assessment
Towing escalation when the vehicle remains unsafe
When to use it
The battery is flat and the vehicle will not start.
A tyre problem has stopped the journey.
A warning or minor fault needs an initial roadside assessment.
You are unsure whether the vehicle should be driven or towed.
Dispatch process
Tell us what happened and which warning signs are visible.
We identify whether roadside support or towing is more appropriate.
The required assistance is coordinated after confirmation.
Before you contact us
The warning lights or symptoms you noticed
Whether the vehicle starts or produces any sound
The condition of the tyres and spare wheel
Your location and whether the vehicle is in a safe position