Clear answers before requesting recovery.

No. We review the submitted details and contact you to confirm the required service, availability and price before a booking or dispatch is confirmed.

Pricing depends on the service type, pickup point, destination, vehicle type, condition, loading requirements, distance and current availability.

Yes. Non-running vehicles can be transported after their condition, loading method, pickup point and delivery destination have been reviewed.

Current coverage includes Riyadh, Jeddah, Dammam, Madinah and Al Qassim, together with selected transport routes connecting these cities.

Yes. A live location, vehicle photos and images of the surrounding area help us understand the situation, select the correct service and coordinate faster.

We require the vehicle location, make and model, a brief description of the situation, the required destination and an available contact number.

Requests and recovery-line calls can be made 24 hours a day. Arrival timing is confirmed according to location, availability, road conditions and the required service.

First make sure passengers are safe and contact the relevant authorities when there are injuries or an active danger. Then share the vehicle location and damage photos from a safe position.